OUR FOUNDATION AND PROVEN TRACK RECORDS

Willow Dell Storage – Refund Policy & Terms of Service

Refund Policy:

RENT: The rent is due on the first day of each month in advance and without demand. Operator reserves the right to require that rent and other charges be paid in cash, certified check or money order. Operator may change the monthly rent or other charges by giving Lessee thirty (30) days advanced written notice.

LATE CHARGES AND OTHER FEES: Lessee agrees to pay Operator a $20(twenty dollar) late fee if rent is received after the 5th of the month. Lessee agrees to pay Operator a $25(twenty five dollar) bad check charge for any returned check. In the event of default, Lessee agrees to pay all collections, administrative, and lien costs incurred by operator.

TERMINATION: The term of the tenancy shall continue on a month-to-month basis until terminated. Thirty (30) days advanced written notice given by Operator or Lessee to the other party will terminate this tenancy. (email is acceptable, but Willow Dell must receive it an reply to it) Lessee must leave the space swept clean and in good condition. Lessee is responsible for all damages. No prorated refunds will be allowed for the Lessee moving out before the end of the month. One month minimum rental. Unit is to be emptied and swept clean.

SECURITY DEPOSIT: N/A

DISPOSAL OF PROPERTY: Operator may dispose of any property left in the storage space by lessee after lessee has terminated tenancy. Lessee shall be responsible for paying all costs for disposing of such property. Trash disposal is not provided for by operator.

INSURANCE: Operator recommends that Lessee, at Lessee’s expense, maintain a policy of fire, extended coverage endorsement, burglary, vandalism and malicious mischief insurance for the actual cash value of stored property. Lessee assumes all risk of loss to stored property.

RELEASE OF OPERATOR’S LIABILITY FOR PROPERTY DAMAGE: All personal property stored within or upon the storage space by Lessee shall be at Lessee’s sole risk. Operator shall not be liable for any loss of or damage to any personal property in the storage space or at the self storage facility arising from any cause whatsoever including, but not limited to, burglary, mysterious disappearance, fire, water damage, rodents, Acts of God, active or passive acts or omissions or negligence of operator/agents.

Agreement between Willow dell Storage and Customer:

Welcome to the Willow Dell Storage website (the “website”). This website is provided solely to assist customers in gathering information about self storage, determining the availability of self storage units plus related goods and services, making legitimate reservations, or otherwise transacting business with self storage space suppliers, and for no other purposes. The terms “we”, “us”, “our” “Willow Dell Store it-Lock it” and “Willow Dell Storage” refer to www.willowdellstorage.com and/or our subsidiaries. The term “you” refers to the customer visiting the website, mobile site and/or booking self storage unit reservation(s) through us on this website, via phone, and/or through our agents.

This website and related platforms are offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “agreement”). By accessing or using this website in any manner, you agree to be bound by the agreement. If you do not accept all of these terms and conditions, please do not use this website or related platforms. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this website or its related platforms signifies your acceptance of the updated or modified agreement. Be sure to return to this page to review the most current version of the agreement.

As a condition of your use of this website, you warrant that:

You are at least 18 years of age.
You possess the legal authority to create a binding legal obligation.
You will use this website in accordance with this agreement.
You will only use this website to make legitimate self storage unit reservation(s) for you or for another person for whom you are legally authorized to act.

All information supplied by you on this website is true, accurate, current and complete.

If you make a reservation or otherwise transact online with Willow Dell Storage, you will safeguard your login information and will supervise and be completely responsible for login by anyone other than you. We retain the right at our sole discretion to deny anyone access to this website and the self storage units we offer, at any time and for any reason, including, but not limited to, for violation of this agreement.

Use of Mobile Site:

Willow Dell Storage’s mobile site is provided in the same way, for the same purposes, and under the same conditions as the website. By accessing or using the mobile site in any manner, you agree to be bound by the agreement. If you do not accept all of these terms and conditions, please do not use the mobile site.

Prohibited Activities:

The content and information on this website (including, but not limited to, price and availability of self storage units), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your self storage reservation(s) and related documents for self storage unit(s) booked through this website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or units obtained from or through this website.

Additionally, you agree not to:

Use this website or its contents for any commercial purpose.
Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand.

Access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission.
Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website.

Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
Deep-link to any portion of this website (including, without limitation, the rental path for any self storage related information) for any purpose without our express written permission or “Frame”, “mirror” or otherwise incorporate any part of this website into any other website without our prior written authorization.

Supplier Rules and Restrictions:

Separate terms and conditions will apply to any reservation and rental of self storage unit(s) that you select. Please read these separate terms and conditions carefully. You agree to abide by the terms and conditions of rental imposed by any self storage space supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of rates, products, or units. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable self storage unit(s), in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

Website Copyrights:

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information:

A clear identification of the copyrighted work you claim was infringed.
A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the website, such as a link to the infringing material.
Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
A statement that you have a “good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law”.

A statement that “the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed”.
The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Trademarks:

Willow Dell Store it – Lock it trademarks, service marks, graphics and logos used in connection with this website are trademarks or registered trademarks of Willow Dell Store it – Lock it or Willow Dell Store it – Lock it’s licencors. Other trademarks, service marks, graphics and logos used in connection with the website may be the trademarks of other third parties. Your use of the website grants you no right or license to reproduce or otherwise use any Willow Dell Storage trademarks or third-party trademarks.

Indemnification:

You agree to defend, indemnify and hold harmless Willow Dell Storage, its contractors, and its licencors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including legal fees, arising out of your use of the website and services, including but not limited to out of your violation of any representation or warranty contained in these Terms and Conditions.

Notices with respect to this website should be sent to:

Willow Dell P.O. Box 152 Ontario OH 44862.

We will review and address all notices that comply with the requirements above.
We suggest that you consult your legal adviser before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of copyright infringement.